TheGenieLab Blogs

Lockdowns accelerated flexible fulfillment: retailers added BOPIS/BOPIL and tapped Deliveroo-style couriers for rapid local delivery. Partnerships like Holland & Barrett and Morrisons met immediate needs, outperforming traditional shipping. With tech like Deliveroo’s “Frank” and U.S. analogs such as Postmates, on-demand delivery expands glob...

Manchester-based Sorted surpasses £1B in delivery value and 200% YoY growth, signaling retailer trust in its scalable SaaS logistics platform (HERO, PRO, REACT) and global carrier suite. Operating in 12 countries, it improves handoffs, reduces failed deliveries, enhances post-purchase updates, and boosts customer loyalty through personalized, re...

Cart abandonment stems largely from unclear or high shipping costs. Boost conversions with upfront delivery info, simple flat rates, or conditional free shipping (thresholds, members, store pickup, promo days). Place messages near decision points and A/B test pricing, placement, and timelines. Transparency, consistency, and incentives reduce fri...

Help your systems talk to each other… Application Program Interfaces (APIs) are an increasingly important way for different programs to ‘talk’ to one another. They’re the ‘connector bits’ that allow one program to ask another questions, tell it what to do, access its data, and use it as it sees fit. As you can imagine, in logistics, the ability ...