How to Send Result Emails using SMTP

How to Send Result Emails from Your Server Using SMTP

SMTP (Simple Mail Transfer Protocol) is a protocol used for sending emails over the internet. By connecting your hosted environment or app to a SMTP service, emails can be sent from your account instead of unverified, arbitrary third-party domains.

Setting Up SMTP Server Connection

1. Access Settings: Navigate to your app’s dashboard and open the App Settings.

2. Locate SMTP Settings: Select the SMTP tab.

3. Enter SMTP Details: Fill in your SMTP server details.

4. Test and Activate: Click on Test connection. If it succeeds, the test is successful. You can now send live emails using this server. If there are errors, please check the troubleshooting guide below.

Specific SMTP Configurations

Outlook Office 365 Users

To find connection info & IPs please check this Microsoft documentation.

SMTP server: smtp.office365.com, Port: 587, TLS enabled
Username: Full email address
Password: Email account password

Google Workspace Users

To find connection info & IPs please check this Google documentation.

Enable 2-Step Verification (if required)
Generate App Password
SMTP server: smtp.gmail.com, Port: 587, TLS enabled

Troubleshooting Common SMTP Connection Issues

SMTP Authentication Failed: Verify SMTP server username and password.
Connection Timeout: Check your firewall settings.
Invalid Sender Email: Ensure your "From" email is allowed by your SMTP provider.

    For further assistance with SMTP consult the documentation of your email service provider or contact their support.
  