Adding a layer of protection to your business as the burden of having your products delivered to your customer still weighs on your shipping partner and if something happens, the responsibility due to customer satisfaction resides in your hands. This inevitably hits your resources in having to resolve the issue. With Porch Pirates on the rise, and the authorities not so interested in finding and prosecuting the crime of theft, business owners are seeing the issue grow without any firm action by the authorities on cracking down on the growing problem. Shopify Shipping insurance might be the best way to address the issue and protect your profitability.
In the United States, 1/10 of the packages arrive damaged, and 1/3 have had a package stolen - these are very high statistics. While eCommerce is growing at an incredibly fast pace, the exposure has grown with the movement. If the claim process is lodged with the carrier, then the long interval between the claim and resolution can make it very frustrating for the end customer, affecting the brand. Over 40% of shoppers are unlikely to shop again with the brand due to a bad experience due to shipping issues.
With up to $200 of value, Shopify Shipping covers many aspects of the logistics department, including helping you with your label printer, identifying the cost via the zip code, and offers deals with the Post Office (USPS), DHL Shipping - this will give a better experience for your customers and provide good customer service. In partnership with Shipsurance, the Insurance is available to Shopify Advanced, and Shopify Plus plans. This covers USA Origin to domestic and international shipments. For other Shopify Plans, you can buy insurance at a competitive rate.
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